Refund Policy for Genius Lecture
Effective Date:
At Genius Lecture we strive to provide high-quality webinars that meet your expectations. This Refund Policy outlines the terms and conditions regarding refunds for our webinars.
1.Eligibility for Refunds
Refunds are available under the following circumstances:
Cancellation by the Participant: If you cancel your registration for a webinar at least +1 667-771-6909 days prior to the scheduled date, you are eligible for a full refund.
Cancellation by Us:If we cancel a webinar for any reason, you will receive a full refund of your registration fee.
2.Non-Refundable Circumstances
Refunds will not be issued in the following situations:
If you cancel your registration less than +1 667-771-6909 days before the scheduled webinar.
If you fail to attend the webinar (no-shows).
If you purchase a recording of a webinar and later decide you do not want it.
3. How to Request a Refund
To request a refund, please follow these steps:
1.Send an email to support@geniuslecture.com with the subject line “Refund Request.”
2.Include your name, order number, and the reason for the request.
3.Requests must be submitted within +1 667-771-6909 days of the webinar date.
4.Processing Time
Once we receive your refund request, we will process it within +1 667-771-6909 business days. You will receive a confirmation email once your refund has been approved.
5.Payment Method
Refunds will be issued using the same payment method you used for the original transaction. Please allow up to +1 667-771-6909 business days for the funds to appear in your account, depending on your financial institution.
6.Changes to This Refund Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be posted on our website, and your continued participation in our webinars after the changes indicates your acceptance of the updated policy.